1. Star Group and Hancocks are giving customers the chance to win a trip to Mexico for 2 to the value of $15,000. (Promotion).
Sponsor/Promoter
2. The Promoter is Star Hospitality Group Limited (Promoter), 4 Taranaki Street, Wellington, 6012. The Promoter can be contacted on 0800 102 337 free of charge from landlines within New Zealand.
3. The Sponsor is HANCOCKS FAMILY MERCHANTS LIMITED (Sponsor), 1-78 Tidal Rd, Mangere Auckland.
Participating Venues
4. Participating Venue means any Star venue that is displaying material relating to the Promotion during the Promotional Period.
Entry Requirements
5. Entry is open to New Zealand residents aged 18 or over.
6. The Promotion will run from 12am on 1 February 2026 to 11.59pm on 28 February 2026 (Promotion Period).
7. A Qualifying Transaction means the purchase of a margarita made by an eligible participant from a Participating Venue during the Promotion Period from any of the following brands:
i.El Jimador
ii. Teremana
iii.Herradura
8. To enter the Promotion, participants must complete one or more of the following entry mechanics during the Promotion Period:
Stamp Card Entry
a. Participants may obtain one (1) entry into the prize draw by completing a digital stamp card within the Star Social App. One (1) stamp is earned for each Qualifying Transaction involving the purchase of a margarita, and a stamp card is deemed complete upon the purchase of four (4) margaritas.
b. A maximum of one (1) completed stamp card per person per day will be accepted. This equates to a maximum of four (4) margaritas per person per day counting towards a stamp card entry.
c. Any additional margarita purchases made on the same day will not accrue additional stamps or entries.
Booking Entry
d. Participants may obtain one (1) entry into the prize draw for each completed booking made for dining at a participating Star Hospitality Group Venue on 14 or 15 February 2026. e. Bookings are only eligible if made via https://stargroup.nz/venues.
f. There is no limit to the number of eligible booking entries a participant may receive.
g. Each booking constitutes one (1) entry, provided that the booking is completed and honoured. A booking is deemed “completed” once the participant attends the booking at a Participating Venue and consumes food and/or beverages as part of the booking as confirmed by venue staff.
h. Cancelled bookings, no-shows, or bookings not honoured for any reason will not qualify as valid entries.
9. By entering the Promotion, you agree to comply with all relevant laws, regulations, rules and guidelines relating to the Promotion, including those outlined on Star’s website.
Selection Criteria and Prize
10. The prize package (Prize) is a trip for the winner and a travel companion to go to Mexico and the Herradura Distillery valued up to NZD $15,000, depending on the date and point of departure. The Prize includes:
i. Two (2) economy class airfares from Auckland to Guadalajara, Mexico.
j. If the winner and/or their travel companion is a resident outside of Auckland, additional flights from the nearest domestic airport serviced by Air New Zealand will be provided.
k. Three (3) nights’ accommodation at a four (4) star hotel in Guadalajara, Mexico.
l. Return airport to hotel transfers.
m. Return Herradura Distillery transfers.
n. NZD $1,000 spending money.
11. The Prize draw will take place on 05/03/2026 at the offices of the Promoter. The winner will be selected at random from all valid entries received during the Promotion Period. Following the draw, the Promoter will provide the winner’s details to the Sponsor for the purpose of Prize fulfilment.
12. The winner will be notified as soon as reasonably practicable following the Prize draw. Reasonable efforts will be made to contact the winner using the winner’s contact details provided to the Promoter via the entry form on the Star Social App. The Promoter reserves the right to redraw the Prize if a winner cannot be contacted within a reasonable period or if the Prize has not been validly claimed by 12/03/2026, as determined by Promoter at its sole discretion.
13. Once a winner has been confirmed, they and their travelling companion may need to complete a participation agreement. The prize winner’s travelling companion must comply with the Promotion terms and conditions. The Prize details will be arranged directly between the winner and the Sponsor (or the Sponsor’s nominated travel provider), and the winner must promptly provide all information reasonably requested for Prize fulfilment.
14. By entering the Promotion, participants consent to the Promoter sharing their personal information with the Sponsor solely for the purpose of administering and fulfilling the Prize.
15. Participants must be available for travel, with departure from Auckland International Airport to Guadalajara International Airport between 1 June 2026 and 31 December 2026 (Travel Period).
16. If the winner and their travel companion are unable to travel during the Travel Period for any reason, the Prize will be forfeited, and the Promoter reserves the right to redraw or reallocate the Prize in its sole discretion.
17. The winner and their travelling companion must depart Auckland to Guadalajara, Mexico on the date communicated by the Promoter and must travel together at all times. Travel dates are subject to availability of flights and accommodation.
18. The Promoter shall not be responsible for any cancellation, delay or rescheduling of flights and any costs incurred as a result (including, without limitation, accommodation costs) will be the sole responsibility of the winner and their travel companion.
19. The Promoter is not responsible for the fulfilment of the prize once the winner’s details have been provided to the Sponsor, and any claims or issues relating to travel arrangements must be directed to the Sponsor or its nominated travel provider, subject to applicable consumer law.
20. The Prize includes GST and airline taxes.
21. The winner and their travel companion are responsible for all expenses not expressly included in the Prize, including but not limited to meals, drinks, transport, personal expenses, passports, visas, travel insurance, gratuities and incidentals.
22. It is the responsibility of the winner and their travel companion to ensure they hold valid passports, obtain all required visas and travel documents, and comply with all entry and exit transit requirements.
23. All new Zealanders intending to travel to the United States of America must possess a valid visa or travel authorisation (ESTA), except for green card holders. While a visa is granted through a U.S. embassy, the travel authorisation is obtained online. The Electronic System for Travel Authorisation (ESTA) functions as a digital platform created to simplify the application process for the U.S. Visa Waiver Program. For those from New Zealand planning to journey through the USA by air or sea, obtaining travel authorisation through ESTA is a mandatory step before commencing their voyage. The costs associated with the visa sit around $30.00 per person and are payable by the Winner and their travel companion.
24. Travel insurance is not included, and the Promoter strongly recommends comprehensive travel insurance.
25. The Prize cannot be sold, transferred, exchanged or redeemed for cash.
26. The travel component of the Prize is not eligible to accrue for any frequent flyer (including Airpoints Dollars™) accrual, upgrades, companion redemption or credit of tier status.
27. If the Prize (or part of the Prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the Prize (or that part of the Prize) with an alternative that is of equal value and/or specification, subject to any written directions from a regulatory authority.
28. The winner and their travel companion will always act responsibly so as not to harm the reputation of the Promoter while taking up the Prize. This includes consuming alcohol responsibly.
Star’s General Terms and Conditions for Promotions
1. These general terms & conditions are applicable to all Promotions run by Star Hospitality Group Limited (“Promoter”). By entering into the applicable Promotion (“Promotion”), you confirm that you accept these terms and conditions. In the event of any inconsistency between these general terms and conditions and the specific terms and conditions for any Promotion, the specific terms and conditions will take precedence.
2. To participate in and/or claim a prize in the Promotion, you must be a New Zealand citizen or permanent resident aged 18 years or over.
3. The Promoter’s and its associated companies’ employees, agencies and contractors, or anyone else professionally involved in the Promotion, and their immediate families (including spouses, grandparents, parents, children and grandchildren) are unable to participate in the Promotion.
4. The applicable promotional period and the dates of prize draws comprising the Promotion will be as stated in the specific terms and conditions for each Promotion. Unless otherwise stated in the specific terms and conditions, entries will close at midnight on the closing date of the Promotion. No entries will be accepted outside of the applicable Promotion Period.
5. Any entries that are not made by an individual consumer in the method prescribed above in the specific terms and conditions of the Promotion, will be invalid. Any attempts to deceive or increase the chances of winning by making automatic computer-generated entries, using organised groups or third parties and/or by any other means, may be prosecuted by the Promoter, at their absolute discretion.
6. Without prejudice to any of its other rights, the Promoter reserves the right to disqualify any participant for fraud and/or reject fraudulent entries as determined in its sole discretion.
7. The Promoter will endeavour to ensure that all relevant means of entry into the Promotion are available at all times during the promotional period but cannot guarantee availability and is not liable for any
disruptions or system failure. The Promoter reserves the right to suspend or cease any means of entry into the Promotion at its sole discretion.
8. Unless multiple entries have been allowed in the Promotion Details, the Promoter reserves the right to remove duplicate entries.
9. Incomplete or illegible entries or those not submitted in accordance with the entry instructions will not be accepted. The Promoter is not responsible or liable for any lost, incorrect, misdirected or any entries at all that are not received by the Promoter.
10. In the event of a dispute the Promoter’s decision is final and binding and no correspondence will be entered into.
11. The Promoter reserves the right at any time to suspend or modify the Promotion, or these terms & conditions, without prior notice and for any reason whatsoever at its discretion.
12. The Promoter may refuse to award a Prize to any participant if, in the Promoter’s sole opinion, that participant has violated the specific and/or general terms and conditions of the Promotion or has gained an unfair advantage in participating in the Promotion.
13. The Promoter may refuse to award a prize to any participant that has a criminal conviction, particularly (but not limited to) where those convictions involve anti-social or violent behaviour or drink-driving. This forms part of the Promoter’s commitment to being a responsible producer and marketer of alcoholic beverages.
14. Prize winners will be notified as soon as reasonably practicable following any draw or award. The Promoter reserves the right to redraw or reallocate any prize if a winner cannot be contacted within a reasonable period, as determined by the Promoter at its sole discretion.
15. Prize winners and their companions may each be required to sign a Participation Agreement in order to receive a Prize.
16. The Promoter reserves the right to cancel, change, substitute or remove the Prize at its absolute discretion. The Promoter will not be responsible for the cancellation or postponement of any Prize.
17. The Promoter takes no responsibility for any failure or delay in delivering the Prize.
18. Participants agree that the Promoter (and its agents and contractors) may collect and retain their personal information in order to conduct the Promotion and for future promotions carried out by the Promoter and its associated companies. By participating, you consent to the Promoter and its associated companies contacting you via electronic means which you may unsubscribe from at any time. Participants have the right to request access to their personal information held by or on behalf of the Promoter and to update or to remove any such information. All such requests should be directed to the Promoter in writing at privacy@db.co.nz. The full Star privacy policy is contained on Star’s website: Privacy Policy.
19. By participating in the Promotion, participants consent to the use of their name and photograph for any promotional purposes carried out by the Promoter. Prize winners may be required to take part in any publicity accompanying or resulting from the Promotion. Unless otherwise specified by the Promoter, no additional compensation will be provided by the Promoter for such participation.
20. Neither the Promoter nor any other person or party associated with this Promotion will be liable to any person in any way in relation to this Promotion including, without limitation, any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) due to any changes to the activity schedule for any reason, including changes to the date, time, location, any death or personal injury howsoever suffered or sustained, the cancellation or postponement for any reason of the Prize and the quality of goods or services supplied by any third party, except for any liability that cannot be excluded by law.
21. Where the Promotion is housed on Facebook, Instagram or TikTok, the promotion is in no way sponsored, endorsed, administered by or associated with Facebook/Instagram/TikTok, and Facebook/Instagram/ TikTok has no liability whatsoever (and is released from any liability) to any entrant in this Promotion.
22. The Promoter makes no product representation or warranties, expressed or implied and disclaims any and all liability, as to the condition, quality, merchantability or fitness for use of the Prize.
23. Failure to comply with any of the Terms and Conditions will result in an invalid entry and disqualification.
24. All Terms and Conditions are governed by the laws of New Zealand.
25. No part of this page may be distributed or copied for any commercial purpose. No other use (including publishing, copying or reformatting) of the page or its content is permitted without the Promoter’s prior written consent.
26. Any information or material that you submit to the Promoter, including photos, ideas and suggestions, will be treated as non-confidential and non-proprietary and will become the property of the Promoter so that they may reproduce, publish, disclose, modify or adapt it without restriction or payment to you.
27. The inclusion of a third party website link on this page should not be taken as an endorsement by the Promoter of that website. The Promoter accepts no responsibility for the content or functionality of a third party website, or for the quality of products or services which may be offered on that website.
28. You may not link your website to this page without the Promoter’s consent. The Promoter reserves the right to prohibit links to this page and you agree to remove or cease any link upon request from the Promoter. You may not frame any part of the material on this page by including advertising or other generating material.
29. All Intellectual Property on this page, including (without limitation) the text, graphics, data images, logos, trademarks, trade names and copyright works is owned by the Promoter or used by the Promoter
under licence from the copyright owner. All photos remain copyright of the photographer and may not be copied or reproduced in any format without obtaining written permissions from the photographer.
30. The Star logo or Star venue logos and names are part of the Star family of registered trademarks in New Zealand. Nothing in these Terms of Use grants any licence or right to use any trade mark or logo of Star or its licensors.
31. The information provided on this page is for information purposes only. The Promoter makes every effort to ensure that any information on this page is current and accurate. However, the Promoter does not accept any liability for mistakes or out-of-date information and, to the extent permitted by law, the Promoter excludes all warranties, representations and guarantees (whether express, implied or statutory) including, but not limited to, warranties as to the quality or fitness for purpose of products, services and information offered on this page. Users of the information contained on this page must make their own assessment of the suitability and appropriateness of the products, services and information for their particular use.
32. The Promoter is not responsible for any third party acts or omissions. The Promoter accepts no responsibility for any technical issues, system or software failures encountered on this page. The Promoter reserves the right to suspend temporarily the operation of the page without notice in the case of system failure, maintenance or repair or for any other reason beyond its control.
33. To the maximum extent permitted by law, Star, its associated companies, agents, licensors and contractors exclude all liability for any loss or damage caused (whether in tort or otherwise and whether directly or indirectly) by accessing this page, an inability to access this page, any virus transmitted through this page or your use of, or reliance on, any information obtained from this page.
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